Welcome to UShopFTA's support center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
DISCLAIMER
UShopFTA.com satellite receivers and accessories are for Free-To-Air use only and are warranted only against manufacturer defects for such use. We do not support piracy or any illegal third party software/server, and if used, it will void the store and manufacturer's warranty. We do not warranty your attempts to circumvent any satellite signals that are not public (Free-To-Air or FTA) signals. This product is produced and sold in order to pick up educational and local channels across the world that the provider does not charge for. When you buy a UShopFTA.com product, your product will be sent to you with the latest factory or official software/firmware available at the time when the unit is manufactured. UShopFTA.com will not provide telephone or email support for issues that is related to the use of NON-FACTORY firmware. Support Tickets which are deemed to violate this disclaimer will be deleted without reply.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
